Welcome to RezMagic
Comprehensive Event Management Software Solution

From inventory creation and management to online booking, we make the entire process “magically” simple

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Charter Cruises

Over 300 charter cruises in the past 10 years

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Land Events

From multi-property music festivals to one of a kind gatherings

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Groups and Conferences

Land and sea, small or large

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Tour Operators

Antarctica to Israel and everywhere in between

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About Our Solution

RezMagic Comprehensive Event Management Software Solution

Your Expertise and Our Technology - A Partnership for Success.

Our product is used by companies that have the desire and the ability to create and sell their own events. They are not looking for someone else to do it for them, or tell them how it should be done. They know the market, the product they are selling and have competent people in place to execute their unique vision.

  • The missing piece for these entrepreneurs is a software product capable of combining customer friendly front line sales with the ever-evolving complexity of backend inventory management.

It is a unique industry. Every customer must be handled on a one-to-one basis. A thousand customers rapidly become ten thousand payments, and countless customer communications. A single event can have dozens of different inventory items and hundreds of different price points. The variations and subtle differences that must be supported from event to event, are literally endless.

A unique industry demands a unique solution. That solution is RezMagic.

Charter Cruises

Land Events

Payment Gateways

Years Serving Our Clients

Cloud 9 Adventures
Rose Tours
Starvista Live
Life Journeys
Antarctica 21
Jazz Cruises

Contact Us

Please drop us a note if you have questions or are interested in scheduling a demonstration online.

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Charter Cruises

Events at Sea

Other than the cruise lines themselves, no product has facilitated more Charter Cruises than RezMagic. We empower companies with the necessary tools to effectively manage the entire charter process. From inventory creation and management to front line sales, everything you need is at your fingertips.

  • Full Replication of Ship inventory including all cabin attributes
  • Complete control of all pricing, taxes, fees and discounts
  • Interactive Deck Mapping for cabin selection
  • Creation of unlimited “Addons” - the things you sell in addition to the cruise, such airport Transfers / Pre and Post Hotels, Merchandise, Meet and Greets and on and on….
  • Secure Credit Card and ACH processing through the processor of your choice (All collected funds flows directly to your Merchant Account)
  • Dynamic Monthly Payment Creation and Management
  • Built in “Queueing” option for high demand events
  • Inventoried Dining and/or “Show” Assignment
  • Secure API connections to Travel Insurance providers
  • “Loan” processor integration
  • Support for international currency tables, pricing and date formats
  • Online reservations available whenever the customer wants to book
  • One time account “creation” for simplified access
  • Ability to “mirror” the look and feel of your event or company web site for booking continuity and customer confidence
  • Specific cabin selection from interactive deck maps
  • Ability to control what information is required / displayed from event to event based on needs and requirements
  • Customizable verbiage at the field level, per event if desired
  • “Share” inventory for selling roommate match cabins to singles willing to share for price
  • Ability to split financial responsibility among guests if desired
  • Allocation of inventory to “preferred” partners who re-sell inventory for you
  • 24/7 customer reservation access for adding and/ or updating reservations if allowed
  • Replication of reservations from previous events with minimal customer effort
  • Travel Insurance offer and purchase available as part of the booking process - no need to re-enter your customer information
  • Automated email confirmations and customer communications

Land Events

Resorts and Hotels

Land based events combine hotel inventory with ticketing /admission and other elements, to create one-of-a-kind gatherings in some of the most exotic locations in the world. Larger events can even require selling Inventory from multiple properties under one “umbrella” with a variety of options and even different arrival and departure dates.

For over ten years, RezMagic has provided reservation services for some of the largest “destination” music events in the Caribbean, US, Mexico and other parts of the world.

We also are used in large conference registrations and in seminar driven events. Regardless of the “draw” the components are the same – complex inventory, custom pricing, a wide variety of seating venues, and the need to provide a variety of options for customers to customize their experience.

  • Support for multiple hotels under one unified approach
  • On site customer specific “Check In” management and tracking
  • Complete control of all pricing, taxes, fees and discounts
  • Interactive Mapping of Hotel sections, locations and rooms
  • Interactive mapping of “show” venues by category and price
  • Creation of unlimited “Addons” such as airport Transfers, insurance, Pre and Post event nights and merchandise.
  • Secure Credit Card and ACH processing through the processor of your choice (All collected funds flows directly to your Merchant Account)
  • Dynamic Monthly Payment Creation and Management
  • Built in “Queueing” option for high demand events
  • “Loan” processor integration
  • Support for international currency tables, pricing and date formats
  • Online reservations available whenever the customer wants to book
  • One time account “creation” for simplified access
  • Ability to “mirror” the look and feel of your event or company web site for booking continuity and customer confidence
  • Category and/or room selection as appliable
  • Ability to control what information is required / displayed from event to event based on needs and requirements
  • Customizable verbiage at the field level, per event if desired
  • Ability to split financial responsibility among guests if desired
  • 24/7 customer reservation access for adding and/ or updating reservations if allowed
  • Replication of reservations from previous events with minimal customer effort
  • Travel Insurance offer and purchase available as part of the booking process – no need to re-enter your customer information
  • Automated email confirmations and customer communications

Groups and Conferences

Land and sea, small or large

Managing Groups can be challenging. Often times group leaders are reduced to using spreadsheets to keep track of people, reservations and payments. Whether you are managing Group Cruises, Group Tours, or both, RezMagic gives you one cohesive environment to manage your business.

If you are doing Group Cruises, we provide most of the same functionality we support for charter business. With assigned cabin inventory you can offer your customers actual cabin selections, create payment plans, and generate cruise line specific Manifest for submissions.

Group Tour functionality allows you to offer a simple online booking process to the customer, while simultaneously creating whatever level of complexity you need on the backend for inventory management and pricing of many different components that can make up a tour. Save time, money and sanity by moving to a product that lets you manage all the moving pieces in one place.

  • Replication of Ship inventory provided including all cabin attributes
  • If you have categories and quantities, but not cabin inventory – no problem
  • Complete control of all pricing, taxes, fees and discounts
  • Interactive Deck Mapping for cabin selection for Group cruises
  • “Tour Builder” functionality that auto builds complex itineraries that can make up a tour
  • Creation of unlimited “Addons” - anything you sell in addition to the primary event; Transfers Hotels, Merchandise, Contract Air, Motorcoach Inventory, and on and on
  • Secure Credit Card and ACH processing through the processor of your choice (All collected funds flows directly to your Merchant Account)
  • Dynamic Monthly Payment Creation and Management
  • Built in “Queueing” option for high demand events
  • Secure API connections to Travel Insurance providers
  • “Loan” processor integration
  • Support for international currency tables, pricing and date formats
  • Online reservations available whenever the customer wants to book
  • One time account “creation” for simplified access
  • Ability to “mirror” the look and feel of your event or company web site for booking continuity and customer confidence
  • Specific cabin selection from interactive deck maps for group allotments
  • Ability to control what information is required / displayed from event to event based on needs and requirements
  • Customizable verbiage at the field level, per event if desired
  • “Share” inventory for selling roommate match cabins to singles willing to share for price
  • Ability to split financial responsibility among guests if desired
  • 24/7 customer reservation access for adding and/ or updating reservations if allowed
  • Replication of reservations from previous events with minimal customer effort
  • Travel Insurance offer and purchase available as part of the booking process – no need to re-enter your customer information
  • Automated email confirmations and customer communications

Tour Operators

Antarctica to Israel and everywhere in between

Our mission - make the complex look simple for your customers. Tours usually contain many different components: flights from multiple departure cities, hotel inventory of all types and locations, motorcoach assignments, on-location tours of all types and custom data collection needs based on locations.

The challenge for operators is combining and selling all these various types on inventory under one umbrella product. RezMagic allows you to create and sell a wide variety of “user definable” products in one cohesive environment. Our “tour builder” functionality allows you auto build complex backend itineraries that are connected to a very simple customer selection online. A single selection by a customer can automatically pull inventory from an unlimited number of inventory sources based on pre-defined business rules you create. We collect a wide range of personal, medical, dietary and documentation fields that can be adjusted quickly and easily.

  • Robust “agent” interface for full reservation management
  • Departure driven tour creation with as many or as few components you define
  • Complete control of all pricing, taxes, fees and discounts
  • Creation of unlimited components that create the tour
  • Vertical and horizontal inventory dependency creation for automation and inventory allocation
  • Secure Credit Card and ACH processing through the processor of your choice (All collected funds flows directly to your Merchant Account)
  • Dynamic Monthly Payment Creation and Management
  • Cross Referencing of customers from different reservations
  • Secure API connections to Travel Insurance providers
  • “Loan” processor integration
  • Support for international currency tables, pricing and date formats
  • Online reservations available whenever the customer wants to book
  • One time account “creation” for simplified access
  • Ability to “mirror” the look and feel of your event or company web site for booking continuity and customer confidence
  • Ability to control what information is required / displayed from event to event based on needs and requirements
  • Customizable verbiage at the field level, per event if desired
  • “Share” inventory for selling roommate match space to singles willing to share for price
  • Ability to split financial responsibility among guests if desired
  • Allocation of inventory to “preferred” partners who re-sell inventory for you
  • 24/7 customer reservation access for adding and/ or updating reservations if allowed
  • Replication of reservations from previous events with minimal customer effort
  • Travel Insurance offer and purchase available as part of the booking process – no need to re-enter your customer information
  • Automated email confirmations and customer communications

Client Testimonials

When we started our live event business some 15 years and 60 cruises ago, one of our very first calls was to Mark at RezMagic. He walked us through the process of setting up events, trained our staff, guided us and remained available for systems related and often other advice. RezMagic and the partnership with Mark remains the backbone of our business.

Mike Jason

President, StarVista Live

Jazz Cruises has been producing full ship charter theme cruises since 2001.  With more than 80 such cruises under our belts, Jazz Cruises lays claim to being the Gold Standard for Music at Sea. A large part of our success and our brand is our ability to handle guest accounts efficiently, accurately, and discreetly. RezMagic, both the system and the people behind the system, is solely responsible for our ability to do so.

Michael Lazaroff

Executive Director, Jazz Cruises

RezMagic was a game changer for our company! It is a product that not only was designed with our products and services in mind, but also has remained flexible and adaptive to our evolving needs. The RezMagic team are not just a service provider to our company but a true partner in our growth and success.

Dave Jetton

Chief Operating Officer, Entertainment Cruise Productions

Phil Waldrep Ministries has been doing business with RezMagic since 2014. Mark and his team have been a valuable partner and resource in helping us manage our extensive conference reservation process. They have a great product and they are always there to assist the customer. If you have a need for a robust, easy to navigate reservation platform for your processing, I highly recommend reaching out to Mark and his team at RezMagic. We are a satisfied customer!

Barry Roberts

Director of Conferences, Phil Waldrep Ministries

RezMagic has been the unsung hero of the Dave Koz Cruise organization, streamlining our complex charter bookings and sales effortlessly. From the seamless registration/booking process to the real-time analytics, RezMagic's user-friendly platform has ensured a flawless experience for both organizers and attendees. Their exceptional customer support team further has solidified RezMagic as an indispensable partner, contributing significantly to the overall success of the Dave Koz Cruise.

Brian Foisy

Producer, Dave Koz & Friends at Sea

I have been using the RezMagic platform to book cabins/fans for our FriendShip cruise over the years, and the experience is nothing short of remarkable. The intuitive interface made the entire process seamless and efficient. What truly stood out was the platform's ability to match our cruise needs with our FriendShip family, ensuring a fantastic experience for all our guests. I cannot recommend RezMagic enough for those in the cruise industry looking to elevate their booking process. A game-changer for sure!

Gary Richards

President, All My Friends

We have worked with RezMagic for over 12 years, and we love their system, and it is works great for our needs and has helped grow our business tremendously. Their product offers great efficiency, flexibility, and value to our company. Their staff has been very responsive to all our needs, and we have a very good partnership together.

Ron Oyer

President, Life Journeys

Mark and the RezMagic team have been our trusted business partners since 2010. We can’t overstate our appreciation for how they’ve grown with our business needs to ensure our customers have a safe and secure way to make reservations for their upcoming exceptional travel experiences with Inspiration. Those life-changing moments start with a great reservation, and whether it’s for a cruise or a tour RezMagic has made that happen for Inspiration and our passengers.

Stephanie Smith

Executive Vice President, Inspiration Travel

Featured Clients

  • All
  • Sea
  • Land
  • Groups
  • Tours

Frequently Asked Questions

Contact

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Our Address

111 2nd Ave N. Suite 512 St. Petersburg, FL 33701

Phone

+1 727 362 6850